Description: Change management is about the control of all changes that have an effect on IT services. This ranges from changes in IT architecture, processes and tools to metrics and documentation. Managing these changes properly helps organisations maintain their service levels and business operations. This practical book describes the role of change manager in depth, including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.
Price: 51.45 AUD
Location: Hillsdale, NSW
End Time: 2024-12-29T16:22:30.000Z
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EAN: 9781780174648
UPC: 9781780174648
ISBN: 9781780174648
MPN: N/A
Book Title: Change Manager: Careers in IT service management (
Item Length: 19.8 cm
Item Weight: 0.27 kg
Publisher: Bcs Learning & Development Limited
Item Height: 198 mm
Subject: Engineering & Technology, Management, Business
Publication Year: 2019
Number of Pages: 248 Pages
Publication Name: Change Manager: Careers in It Service Management
Language: English
Type: Textbook
Author: Tracey Torble
Item Width: 129 mm
Format: Paperback
